CUSTOMER SERVICE IN GAMING PROJECT
Support customers via email and chat, for technical issues, incidences and troubleshootings for iOS and Android devices.
I am a 25-year-old aspiring professional eager to take on a new challenge in the technology sector. While I do not have formal work experience in the field, I am a quick learner with a strong passion for programming and emerging technologies. My experience includes analyzing data and monitoring transaction patterns in mobile applications, which has given me a solid foundation in understanding user behavior and application performance.
Fluent in three languages, I bring a versatile skill set and a global perspective to problem solving. I am driven by curiosity and committed to continuously expanding my knowledge in a dynamic and fast-paced environment. My goal is to contribute to innovative projects where I can grow professionally while delivering meaningful results
Support customers via email and chat, for technical issues, incidences and troubleshootings for iOS and Android devices.
Gaming chat moderation, keep the game fair and safefor our customers, create trust using automation and applying the best Trust and Safety techniques and QA.
Fair Play Agent, I analyze user profiles and verify transactions on the App Store and Google Play Store, ensuring compliance and maintaining platform integrity.
Unidad Educativa Privada Colegio Santa MarĂa, Science High School
Professional course in web programming, covering both front-end and back-end development. Front-end skills include HTML and JavaScript, while back-end expertise focuses on PHP and MySQL